DEX(tetadex) Privacy Policy

Personal information you may provide to us

• Contact Information, such as your name, email address, physical address and country information.

• Financial Information, such as your Meta Mask network address, Ethereum network address, cryptocurrency wallet information, transaction history, trading data and associated fees paid.

• Transaction Information, such as information about the transactions you make on the services, such as the type of transaction, transaction amount, and timestamp.

• Correspondence, such as your feedback, questionnaire and other survey responses, and information you provide to our support teams, including via our help chat or social media messaging channels.

Personal information may be collected via automated means

• Online Identifiers,such as username, geo-location or tracking details, browser fingerprint, operating system, browser name and version, and IP addresses.

• Usage and Diagnostics Data,such as conversion events, user preferences, crash logs, device information and other data collected via cookies and similar technologies.

• Information from cookies and other tracking technologies. We, and third parties we authorize, may use cookies, web beacons, and similar technologies to record your preferences, track the use of the services, including our mobile applications, and collect information about the use of the services, as well with other information we collect about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of the services may not function properly.

Personal information we receive from third parties

• Information We Receive from Third Parties. Sometimes, we receive personal information about you from other sources as required or permitted by applicable law, including public databases. We may combine the information collected from these sources with the information we get from the Services in order to comply with our legal obligations and limit the use of the Services in connection with fraudulent or other illicit activities.

Providing Services and Features.We may use the personal information we collect or receive to provide, maintain, and improve the services. In particular we will use your personal information to perform our contractual obligation towards you to allow you to browse and use the services. This includes using information to:

• operate, maintain, customize, measure, and improve the services, and manage our business;

• create and update user accounts;

• process transactions;

• send information, including confirmations, notices, updates, security alerts, and support and administrative messages.

Safety and Security.It is in our legitimate business interest to use your personal information to help maintain the safety, security, and integrity of you and the services, including to:

• protect, investigate, and deter against fraudulent, unauthorized, or illegal activity;

• monitor and verify identity or service access, combat spam, malware or security risks;

• perform internal operations necessary to provide the services, including to troubleshoot software bugs and operational problems;

• comply with applicable security laws and regulations.

Customer Support. If you reach out to us for support, it is in our legitimate business interest touse your personal information to provide customer support, including to:

• direct questions to the appropriate customer support person;

• investigate and address user concerns; and

• monitor and improve our customer support responses and processes.

• To Comply with Our Legal Obligations. We may share your information: (a) to cooperate with government investigations; (b) when we are compelled to do so by a subpoena, court order, or similar legal procedure; (c) when we believe in good faith that the disclosure of personal information is necessary to prevent harm to another person; (d) to report suspected illegal activity.

• With Service Providers or Other Third Parties. We may share your personal information with service providers or other third parties who help facilitate business and compliance operations, such as marketing and technology services.

• Partners. We may share your personal information with business partners, for example marketing partners, subject to any consent requirements.

• Affiliates. We may share your personal information with our subsidiaries and affiliates, for purposes consistent with this Policy.

• During a Change to Our Business. If we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of our assets or stock, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities, some or all of your personal information may be shared or transferred, subject to standard confidentiality arrangements.

• Aggregated or De-identified Data. We may share aggregated or anonymized data with other persons for their own uses.

• Ask us for access to your personal information we hold;

• Request corrections or deletions of your personal information;

• Request to restrict the processing of your personal information, or object to that processing;

• Withdraw your consent (where we are processing your personal information based on your consent) to the processing of your personal information;

• Request for the receipt or the transfer to another organization, in a machine-readable form, of the personal information that you have provided to us; and

• Complain to your local data protection authority of violation of your privacy rights, or your suffering as a result of unlawful processing of your personal information.